![]() ![]() Move the device closer – For a stronger signal, ensure that the device is located close to your router or in an area with sufficient signal coverage.Reboot the device – Restarting the smart device refreshes the internet connection and clears any IP conflicts that could be causing the pairing problems.Once you have internet, try these tips to get your device back online Otherwise, contact your ISP to rectify your connection if you have no internet. If your network is lagging, reboot your router and reduce the number of connected devices to strengthen the signal. Try surfing on your mobile device and opening different web pages to test whether your internet works. Therefore, you should get the device back online on the parent app before attempting Google commands.įirst, ensure that your router has active internet access. Subsequently, Google Home won’t reach the device when it attempts to execute your command. ![]() Once the device losses connection to the server, the app won’t reach it and displays it as offline. This usually happens due to a network or power supply disruption. Smart devices fall offline when they can’t successfully sync with the cloud servers. ![]() On the other hand, if the device is offline and unresponsive to the parent, start by getting it back online. So, is your device responding to the parent? If so, try the solutions in the “Google home not responding” section. ![]() If your Google device (speaker or display) doesn’t blink or spin when you say the hot word, it’s unresponsive. On the other hand, if the device doesn’t respond to the parent app, it’s probably offline and needs some troubleshooting.Īgain, you can test your Google Home response using a different command or wake word. If the device responds, the problem is on the Google home side either Google assistant isn’t getting your commands, or something is hindering the communication. Let’s say your device is connected to Smart Life open the app > select the device > try turning it on or off > and check if the device responds. To identify the source of the unresponsiveness, try controlling the smart device from the parent app. “Hey Google, turn off (device name)” if the command executes, the problem should have been fixed with the power cycling. Once the devices restart and reconnect to your network, try controlling a connected device through a google command. Start with your network router once the router initializes, restart all the other devices. To power cycle, unplug the device from the outlet, let the power drain for a minute, and reconnect it. This includes your network router, the smart device, the Google home device, and the mobile device. Once you identify which device isn’t responding, fixing the problem becomes pretty simple.īefore getting into the thick of things, perform a power cycle on all your connected devices. the smart device is offline and not responding to Google Home requests.The response issue can be broken down into two On the other hand, it could be that your google device (speaker or display) isn’t getting your requests or is muted. Therefore, when your device doesn’t respond, double-check if it’s online from the parent app. Google Home can only access your linked device when connected to an active internet and displayed as online. Why Is My Google Home Device Not Responding? Thus, getting your Google Home setup up and running. In this guidepost, I’ll walk you through the troubleshooting steps to identify and fix the unresponsive device. Google Home devices not responding occurs when the hub can’t reach the device or won’t process your command for one reason or another. The devices must be actively connected to your home network. Google Home integrates compatible products allowing you to control them through voice commands, add to your routines, and much more. ![]()
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